Adhunik Swadeshi Refund Policy outlines the process and conditions for refunds:
Refund Process: After receiving and inspecting the returned item, Adhunik Swadeshi team will contact the customer. They will notify the customer regarding the approval or rejection of the refund.
Eligibility for Refund: Refunds are issued in cases where the customer has received a Damaged, Defective, or Wrong Product. Refunds will be processed using the same mode of payment within 10 working days. The product can be re-dispatched within 24 hours once the returned product is received.
Refund Time Span: Typically, the refund process takes 7-10 working days.
Mode of Refund:
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For payments made through Debit/Credit Card or Net Banking: Customers will receive a full refund to their credit/debit card or net banking account after approval. It may take 4-10 working days for the refund to be reflected in the respective account or wallet.
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For payments made through Cash on Delivery (COD): The refund will be processed via NEFT (National Electronic Funds Transfer) directly to the customer's bank account. To facilitate this, customers need to provide the following bank details:
- Name of Account Holder
- Bank Name
- Bank Account Number
- Branch
- IFSC Code
- Contact Number
Late or Missing Refunds: If a refund has not been received within 7-10 working days after confirmation from Adhunik Swadeshi, customers are encouraged to contact their Customer Care Number at +91-9999800111 or email helpdesk@adhunikswadeshibhandar.com for assistance.
Customers are advised to thoroughly understand and adhere to these refund policies when dealing with Adhunik Swadeshi products and services.